Portillo’s, which has over 70 units across nine states, will stop accepting cash payments at its drive-thrus beginning Monday Jan. 16, CEO Michael Osanloo said at the ICR Conference Wednesday.
This shift is intended to improve staff safety, Osanloo said. Workers across the restaurant industry have been robbed or threatened at gunpoint or knifepoint on the job.
Portillo’s drive-thrus will accept all credit cards, and the company is in the process making Apple Pay and Google Pay available as well, Osanloo said. Cash will still be accepted inside the restaurant.
Source: Restaurant Dive
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