Mapco is utilizing machine learning and computer vision technology to let shoppers avoid waiting in line.
In a retail technology deployment exclusively reported first in Chain Store Age, the regional convenience store chain is partnering with Silicon Valley technology startup Grabango to open a checkout-free store in Brentwood, Tenn. As initially announced in February 2022, shoppers at the store will use the Grabango app for their Apple or Android smartphone instead of checking out.
The Grabango solution does not use facial recognition technology. Instead, it utilizes computer vision and machine learning to track shopped items. All data is anonymized to protect customer privacy, and there are no special shelves, carts, baskets, or turnstiles required to enter or shop. The technology also does not require any changes to store layout or product mix.Chain Store Age