Walmart (NYSE:WMT) introduced a new tech innovation that allows customers to start a shopping order by texting.
The retail giant said its Text to Shop platform was built in partnership with Walmart’s Global Tech team with customer input to create a seemless shopping experience.
How does it work? Walmart (WMT) said customers simply text “reorder” to have prior items they need added to a checkout cart or can put in a new request like “I need milk” to bring up a list of new options with pricing. Customers can choose from the full selection of Walmart’s products, including items from their local store and from Walmart.com. A specific time can be set up for either pickup or delivery through the text options.
Source: Seeking Alpha