With tens of millions of weekly transactions across its more than 2,000 stores, Lowe’s helps customers achieve their home-improvement goals. Now, the Fortune 50 retailer is experimenting with high-tech methods to elevate both the associate and customer experience.
Using NVIDIA Omniverse Enterprise to visualize and interact with a store’s digital data, Lowe’s is testing digital twins in Mill Creek, Wash,. and Charlotte, N.C. Its ultimate goal is to empower its retail associates to better serve customers, collaborate with one another in new ways and optimize store operations.
“At Lowe’s, we are always looking for ways to reimagine store operations and remove friction for our customers,” said Seemantini Godbole, executive vice president and chief digital and information officer at Lowe’s. “With NVIDIA Omniverse, we’re pulling data together in ways that have never been possible, giving our associates superpowers.”Blogs. Nvidia