Amazon appears to be testing a new packaging-free delivery service with some of its customers, adding an additional layer of convenience for consumers and potentially helping it make good on broader targets for more sustainable fulfillment operations.
The company recently alerted Amazon Flex drivers of packaging-free delivery to participants of its Key-In-Garage program, which permits drivers to leave packages inside a customer’s garage. Only customers that are invited and have agreed to participate are part of the test.
“To provide this service to customers, Amazon packaging will be removed from the deliveries and returned to the station at the end of a block [delivery shift],” a company alert to drivers said. “A trial for this service will begin this week for a limited number of Amazon Key deliveries from Amazon.com stations in your areas.”Sourcing Journal