Sephora customers in Houston now have a new hurry-up method to pretty-up.
Four Brookfield malls in that city have teamed with the beauty retailer on “Curbcierge” service, a streamlined, app-operated curbside pickup system.
Customers who make Sephora purchases online can choose “Curbside Concierge” as their pickup option. When the order is ready, purchasers get an email or app notification that includes navigational instructions to the pickup destination. Upon arrival, they can press an “I’m here” button on the app or email, or they can scan their parking spot’s QR code. Brookfield promises that a Curbcierge team member will make deliveries to their cars within minutes.
Brookfield formed a strategic partnership to create Curbcierge with nGroup, a supply chain company that aids retailers with workers, processes, and technology. The Curbcierge brand is trademarked by Brookfield.
Source: Chain Store Age
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