There is probably no topic more on the mind of retailers than what do with online returns.
So Omni Talk is pleased to announce that Narvar CEO Amit Sharma joins Chris Walton and Anne Mezzenga for a special Shoptalk Edition of their ongoing Spotlight Series brought to you in partnership with Meta.
Collectively the three of them go deep on:
– Why returns are now the “first-mile” of a new retail experience
– What it takes to pick up returns directly from customers’ homes
– How a smooth returns process can greatly improve supply chain flexibility and improve overall inventory stock position
– And how coordinated return hubs at places like malls make consumers’ lives that much easier
It is a conversation sure to generate buzz at Shoptalk because the answers Amit provides are just so damn intuitive!
You can give Chris and Anne’s interview with Amit a listen by clicking above or on the platform of your choice below:
Apple Podcasts | Spotify | SoundCloud
Be careful out there,
– Chris, Anne, and the Omni Talk team
Music by hooksounds.com