A family-owned, fast-food hamburger chain is expanding a pilot of a solution that automates the work of an entire fry station.
Following the September 2020 deployment of a Miso Robotics Flippy robotic frying solution at a Chicagoland-area store and subsequent November 2021 upgrade to the new Flippy 2 version, White Castle is rolling the technology out to 100 new standalone locations.
By taking over the work of an entire fry station, Flippy 2 streamlines back-of-house activities at quick-service restaurants to create a working environment that maximizes the efficiency of the kitchen for human associates. Specific benefits White Castle has received from the robot include being able to optimize staffing during late-night shifts for its 24-hour operations. Traditionally difficult slots to fill, these shifts have been further challenged by social distancing resulting from the COVID-19 pandemic.Chain Store Age