As retailers become increasingly involved in healthcare, Amazon has released tools within Alexa Smart Properties that are designed to assist senior communities and healthcare facilities, the retailer announced on Monday.
Using Alexa-enabled devices, employees at senior communities can list activity schedules and meal menus, make announcements, video and voice calls, and send direct audio messages to other Alexa-enabled devices, the company said. Senior living residents can also use the devices to keep in touch with loved ones or access the news.
Healthcare facilities can use the technology to communicate with patients via calls or drop in without entering patient rooms, or to list customized information like cafeteria menus. Alexa-enabled devices can also connect patients with staffers, and allow patients to control the devices in their hospital rooms, play music or get news updates.Retail Dive