Through his leadership, McNamara helped Target overcome disruption as it scaled to meet new shopper habits.
In its 2020 fiscal year, the company’s digital comparable sales grew 145%, a boost driven by the 235% growth spurt in tech-enabled same-day services such as Order Pick Up, Drive Up and Shipt.
But the company’s IT systems looked differently when McNamara joined the company. Target was in recovery mode after a 2013 data breach exposed over 40 million debit and credit card records. Its ballooning tech personnel added complexity too.Retail Dive