An Albertsons banner is the first American grocer to let customers pick up online grocery orders at a contactless kiosk.
Jewel-Osco, one of 20 banners operated by Albertsons Cos., is piloting an automated, temperature-controlled kiosk from pickup solutions provider Cleveron at a Chicago store. Customers who select the “Kiosk PickUp” option when placing an online grocery order will be offered two-hour time slots during which to pick up their groceries.
When customers arrive at the kiosk, they scan a code on their phone and their groceries are robotically delivered to the front of the unit for pickup. The unit features two temperature zones—regular and a deep freeze. A customer’s order can be stored in two different zones and still be delivered in the same console for pick up.Chain Storeage