An Albertsons banner is the first American grocer to let customers pick up online grocery orders at a contactless kiosk.
Jewel-Osco, one of 20 banners operated by Albertsons Cos., is piloting an automated, temperature-controlled kiosk from pickup solutions provider Cleveron at a Chicago store. Customers who select the “Kiosk PickUp” option when placing an online grocery order will be offered two-hour time slots during which to pick up their groceries.
When customers arrive at the kiosk, they scan a code on their phone and their groceries are robotically delivered to the front of the unit for pickup. The unit features two temperature zones—regular and a deep freeze. A customer’s order can be stored in two different zones and still be delivered in the same console for pick up.
Source: Chain Storeage
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 
