Amazon is trying to make returning holiday purchases as easy as possible, for as long as possible.
The e-tail titan is allowing customers to return most items shipped between Oct. 1 and Dec. 31, 2020 until Jan. 31, 2021. In addition, Amazon is offering a box-free, label-free return option at more than 500 Whole Foods Market stores across the country. This option is also available at locations including Amazon Books, Amazon 4-star, Amazon Fresh grocery stores, Amazon Go stores, UPS store locations, and Kohl’s, no matter the reason for the return.
For refunds, Amazon says customers making a label-free, box-free return will in most cases receive a refund within a few hours after drop-off. Customers shipping back an item will see their refund processed and issued three to five business days after the item is received back to Amazon.
Source: Chain Storeage
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 