Mall of America is making it more convenient for customers to drop off returns for select retailers.
The mall has entered into a partnership with Narvar that enables easy drop-off returns for brands including Gap, Old Navy, Athleta, and Banana Republic at multiple guest service locations throughout Mall of America.
Consumers in proximity to Mall of America will see the service as an option in the online returns portal powered by Narvar for participating retailers. They’ll be provided with a shortcode to bring with their package to one of three locations at the mall, where a guest service associate will print their return label for them and ensure the package is sent back to the retailer. Consumers will receive tracking updates to follow its progress.
Source: Chain Storeage
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