Some of the Best Buy stores that dot the Twin Cities have begun to function a little differently — with more employees working like Santa’s elves preparing items for delivery and pickup and fewer square feet dedicated to in-store shopping.
With a record number of online sales due to the coronavirus pandemic, the Richfield-based electronics retailer has redesigned a handful of stores in the metro and recalibrated a chunk of stores across the country to focus more on fulfilling online orders.
While the final results of its pilots are still left to be seen, retail experts said what Best Buy is doing during one of the retailer’s busiest times will set it up well for the future.
Source: Star Tribune
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 
