One of Omni Talk’s all-time favorite guests, David Sobie, CEO Happy Returns, returns to the Omni Talk Spotlight Series to update Chris Walton and Anne Mezzenga on a couple of major announcements from his company over the last few weeks — specifically, the recently announced partnerships with FedEx and Inmar Intelligence.
Through the new partnership with FedEx, Happy Returns will grow its network of return bars substantially with FedEx. Online shoppers will be able to make returns at more than 2,000 FedEx stores across the country, and that also includes more than 340 locations currently sitting inside of Walmart stores!
In addition, the Happy Returns and Inmar Intelligence partnership will also build upon the FedEx relationship because it too will allow shoppers and retailers to use a branded returns portal to initiate returns, with the option for customers to return items, box-free and label-free, to one of Happy Returns’ now 2,600+ Returns Bars around the country.
The process will facilitate an immediate refund or exchange for consumers and will also provide a more environmentally friendly and cost-effective solution for e-commerce returns, as returned inventory is shipped to returns facilities in reusable containers instead of individual packages, all using Inmar’s many years of experience and data disposition intelligence along the way.
Anne and Chris have had their eye on David and Happy Returns since early 2016 and, for all intents and purposes, not even a pandemic can slow them down!
You can listen to the interview on the platform of your choice below: