Retail employees are filming TikTok videos at work whether their employers like it or not.
Employees have posted behind-the-scenes videos of themselves dunking plastic bags filled with frozen cheese and noodles at Panera, warning shoppers about moldy caramel sundae dispensers at McDonald’s, and sharing menu hacks at Chick-fil-A. Some Amazon warehouse employees have even built large TikTok followings by livestreaming themselves packing boxes.
These at-work videos pose a challenge for multinational companies like McDonald’s or Amazon that often aim to control the parts of their internal operations that customers get to see.
Source: Business Insider
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 