A trip to Walmart might soon remind you of shopping on the retailer’s app.
Walmart unveiled a reimagined store design Wednesday rolling out to 200 locations this fiscal year, which ends in early 2021, and 1,000 by next fiscal year that officials said will create a “seamless” omni shopping experience with more self-checkout kiosks and contactless payment options.
Janey Whiteside, the retailer’s chief customer officer and an executive vice president, said the design was planned before the coronavirus pandemic and one of the goals is to save shoppers time.
“We’re working hard to make it easy for customers to be able to toggle between their physical experiences that are in the store and their digital journeys,” Whiteside said in an interview with USA TODAY. “We think customers are going to really enjoy and find this a much easier shopping experience.”
Source: USA Today
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 