- Kroger has opened a two-story downtown store, just a block from their headquarters, with a food hall featuring multiple local restaurant brands. The company is pushing further into expanding their customer experience and aim to represent a “food-first” culture.
- Amazon has unveiled 14 new devices, just in time for the holiday season, at the Alexa event held yesterday. New products included Alexa-enabled glasses, earbuds, and a smart ring among new releases from brands Ring and Eero.
- Sam’s club is launching a health care pilot to members to reduce costs on services that patients may often skip or delay such as dental care, telehealth consultations, and free prescriptions for some generic medications.
- eBay CEO, Devin Wenig, is out following disagreements with the company board on how to move forward on plans to increase company growth. The firm has also been facing pressure from activist investors which have been agitating for change and pressuring the company to sell off certain arms of business.
- Athleta has named a new CEO, Mary Beth Laughton, coming over to the firm from Sephora where she served as executive VP of omni retail for the United States. Gap parent company to Athleta stated that Laughton, “increased Sephora’s online business five times and improved store performance through a focus on innovative customer experiences coupled with operational rigor.”
Source: Kroger Unveils Cincinnati Food Hall | Winsight Grocery Hall
Source: Everything Amazon announced at its Alexa event | TechCrunch
Source: Walmart’s Sam’s Club launches health care pilot to members | AP News
Source: Under Pressure To Bid Up Growth, EBay Parts Ways With Its CEO | NPR
Source: Sephora exec takes top role at Athleta | Chain Store Age
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 