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Today’s Top Talk

  1. Nordstrom Local stores in New York will accept online returns from competitors like Macy’s & Kohl’s. The retailer is using services such as shoe repair, stroller cleanings, drop-offs for used clothing, and others to lure in urban customers.
  2. Starbucks announced they are opening a pick up only store, intended to serve mobile orders and delivery, in New York city this Fall. A similar concept, dubbed Starbucks Now, has already been in use this year in China.
  3. Lululemon reported a strong quarter with comparable store sales up 10% and DTC net revenue up 30%. Men’s apparel outperformed women’s delivering 27% comps and the retailer reported their membership program, which costs more than $100, is now in its 4th market and has reached more men and new customers than previously expected.

Sourcee: Nordstrom Tests Accepting Online Returns Bought From Rivals | Fortune

Source: Starbucks Is Developing Pick-Up Only Stores In Major Cities Like New York And LA | Delish

Source: Lululemon plans expansion of self-care line | Retail Dive


Retail, Top News

Chris Walton View All

Chris Walton is an accomplished Senior Executive with nearly 20 years of success within the retail and retail technology industries. He is well-versed in merchandising, store operations, inventory management, product design, forecasting, e-commerce, pricing and promotions, and tech product development.

Chris was most recently a Vice President with Target, where he led the retailer’s Store of the Future project and also ran the Target’s home furnishing division for e-commerce. He previously worked for GAP, Inc., as a Distribution Analyst and Manager.

Chris holds a BA in Economics and History from Stanford University, and a MBA from Harvard Business School.

He likes to dress as Darth Vader for Halloween, and his wife also frequently asks him to ask Alexa, "to turn off the music."

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