- Nordstrom Local stores in New York will accept online returns from competitors like Macy’s & Kohl’s. The retailer is using services such as shoe repair, stroller cleanings, drop-offs for used clothing, and others to lure in urban customers.
- Starbucks announced they are opening a pick up only store, intended to serve mobile orders and delivery, in New York city this Fall. A similar concept, dubbed Starbucks Now, has already been in use this year in China.
- Lululemon reported a strong quarter with comparable store sales up 10% and DTC net revenue up 30%. Men’s apparel outperformed women’s delivering 27% comps and the retailer reported their membership program, which costs more than $100, is now in its 4th market and has reached more men and new customers than previously expected.
Sourcee: Nordstrom Tests Accepting Online Returns Bought From Rivals | Fortune
Source: Starbucks Is Developing Pick-Up Only Stores In Major Cities Like New York And LA | Delish
Source: Lululemon plans expansion of self-care line | Retail Dive