Today’s Top Talk

  1. Nordstrom Local stores in New York will accept online returns from competitors like Macy’s & Kohl’s. The retailer is using services such as shoe repair, stroller cleanings, drop-offs for used clothing, and others to lure in urban customers.
  2. Starbucks announced they are opening a pick up only store, intended to serve mobile orders and delivery, in New York city this Fall. A similar concept, dubbed Starbucks Now, has already been in use this year in China.
  3. Lululemon reported a strong quarter with comparable store sales up 10% and DTC net revenue up 30%. Men’s apparel outperformed women’s delivering 27% comps and the retailer reported their membership program, which costs more than $100, is now in its 4th market and has reached more men and new customers than previously expected.

Sourcee: Nordstrom Tests Accepting Online Returns Bought From Rivals | Fortune

Source: Starbucks Is Developing Pick-Up Only Stores In Major Cities Like New York And LA | Delish

Source: Lululemon plans expansion of self-care line | Retail Dive

Chris Walton is an accomplished Senior Executive with nearly 20 years of success within the retail and retail technology industries. He is well-versed in merchandising, store operations, inventory management, product design, forecasting, e-commerce, pricing and promotions, and tech product development.

Chris was most recently a Vice President with Target, where he led the retailer’s Store of the Future project and also ran the Target’s home furnishing division for e-commerce. He previously worked for GAP, Inc., as a Distribution Analyst and Manager.

Chris holds a BA in Economics and History from Stanford University, and a MBA from Harvard Business School.

He likes to dress as Darth Vader for Halloween, and his wife also frequently asks him to ask Alexa, "to turn off the music."

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