- Nordstrom Local stores in New York will accept online returns from competitors like Macy’s & Kohl’s. The retailer is using services such as shoe repair, stroller cleanings, drop-offs for used clothing, and others to lure in urban customers.
- Starbucks announced they are opening a pick up only store, intended to serve mobile orders and delivery, in New York city this Fall. A similar concept, dubbed Starbucks Now, has already been in use this year in China.
- Lululemon reported a strong quarter with comparable store sales up 10% and DTC net revenue up 30%. Men’s apparel outperformed women’s delivering 27% comps and the retailer reported their membership program, which costs more than $100, is now in its 4th market and has reached more men and new customers than previously expected.
Sourcee: Nordstrom Tests Accepting Online Returns Bought From Rivals | Fortune
Source: Starbucks Is Developing Pick-Up Only Stores In Major Cities Like New York And LA | Delish
Source: Lululemon plans expansion of self-care line | Retail Dive
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 