Today’s Top Talk
- FedEx announced they’re not renewing their U.S. ground contract with Amazon. After dismissing the e-commerce giant as a competitor, in their most recent 10-K they stated that Amazon could negatively impact their revenue and financial condition. Rakuten Intelligence reported Amazon ships around 47% of its own packages and there is speculation that they may open up shipping as a service to others.
- Petco announced that they will double their in-store full-service veterinary hospitals by the end of 2019. The move towards increasing service offerings is growing in the retail landscape and is looking to provide customers another reason to come in-store beyond just purchasing products.
- Apple has released their credit card which seems to be focused on improving customer experience. The card aims to simplify understanding your spending via weekly and monthly summaries as well as, promises no hidden fees or penalty rates for late payments. The card seems to be aimed at millennials and positions itself to undercut traditional credit card providers.
Source: FedEx severs ties with Amazon, ending ground and air deliveries | AXIOS
Source: Petco growing in-store vet hospitals | Chain Store Age
Chris Walton View All
Chris Walton is an accomplished Senior Executive with nearly 20 years of success within the retail and retail technology industries. He is well-versed in merchandising, store operations, inventory management, product design, forecasting, e-commerce, pricing and promotions, and tech product development.
Chris was most recently a Vice President with Target, where he led the retailer’s Store of the Future project and also ran the Target’s home furnishing division for e-commerce. He previously worked for GAP, Inc., as a Distribution Analyst and Manager.
Chris holds a BA in Economics and History from Stanford University, and a MBA from Harvard Business School.
He likes to dress as Darth Vader for Halloween, and his wife also frequently asks him to ask Alexa, "to turn off the music."
