- FedEx announced they’re not renewing their U.S. ground contract with Amazon. After dismissing the e-commerce giant as a competitor, in their most recent 10-K they stated that Amazon could negatively impact their revenue and financial condition. Rakuten Intelligence reported Amazon ships around 47% of its own packages and there is speculation that they may open up shipping as a service to others.
- Petco announced that they will double their in-store full-service veterinary hospitals by the end of 2019. The move towards increasing service offerings is growing in the retail landscape and is looking to provide customers another reason to come in-store beyond just purchasing products.
- Apple has released their credit card which seems to be focused on improving customer experience. The card aims to simplify understanding your spending via weekly and monthly summaries as well as, promises no hidden fees or penalty rates for late payments. The card seems to be aimed at millennials and positions itself to undercut traditional credit card providers.
Source: FedEx severs ties with Amazon, ending ground and air deliveries | AXIOS
Source: Petco growing in-store vet hospitals | Chain Store Age
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 