- CVS is expanding its paid membership program, CarePass, nationwide which offers a pharmacy hotline, free shipping on products including prescription drugs, and various discounts. The subscription costs $5 a month, $48 per year, and they found that subscribers spent 15% to 20% more per year than non-subscribers.
- Travelers at SFO airport can have their coffees, lattes, cappucinos and other coffee and tea concocotions prepared entirely by robot. The Briggo machine can take orders via a mobile app or in-person via touchscreens with a maximum production rate of 100 cups per hour. As robotics gain ground, the Starbucks and coffee shop experience will likely have to evolve to keep up.
Source: CVS targets millennials with Amazon-like membership | CNBC
Source: Watch out Starbucks — robotic coffee ‘haus’ makes San Francisco debut | Chain Store Age
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 