Skip to content

A Secret Shop of STORY at Macy’s Reveals Some Ugly Truths – The Robin Report

Except — The retail industry often falls in love with its own sound bites. Sexy acquisitions, beautiful in-store PR photos and even charismatic retail personalities are as frequent in the headlines as gnats at a summer barbeque. Yet, the industry gravitates towards them week after week despite the cluttered notice-me landscape in the rare chance that they may offer hope in the face of what is a rapidly advancing and unknown retail future.

Macy’s acquisition of STORY this past year is one such example. STORY was supposed to be the shining beacon on the hill for Macy’s, but sadly, upon close inspection, looks like nothing more than an ironic chapter in Macy’s potential denouement.

You can read the full version of the article in the Robin Report by clicking on the link below:

Source: A Secret Shop of STORY at Macy’s Reveals Some Ugly Truths – The Robin Report



Chris Walton View All

Chris Walton is an accomplished Senior Executive with nearly 20 years of success within the retail and retail technology industries. He is well-versed in merchandising, store operations, inventory management, product design, forecasting, e-commerce, pricing and promotions, and tech product development.

Chris was most recently a Vice President with Target, where he led the retailer’s Store of the Future project and also ran the Target’s home furnishing division for e-commerce. He previously worked for GAP, Inc., as a Distribution Analyst and Manager.

Chris holds a BA in Economics and History from Stanford University, and a MBA from Harvard Business School.

He likes to dress as Darth Vader for Halloween, and his wife also frequently asks him to ask Alexa, "to turn off the music."

Leave a Reply

Subscribe to OmniTalk

Subscribe today for unlimited access to all of our videos, podcasts, interviews and behind-the-scenes content.

Thanks for subscribing!

%d bloggers like this: