A new podcast is live via SoundCloud & iTunes — “Shoptalk Spotlight: Talking AI w/ Justine Santa Cruz, Satisfi Labs SVP Enterprise and Retail”
Omni Talk gets real on AI and what it means to Satisfi Labs SVP Enterprise and Retail Justine Santa Cruz. We discuss how to leverage AI to create customer interactions that maintain a brand’s personality and the ability to be “always on” when answering customer inquiries.
Be careful out there.
– Chris and the Omni Talk team
Chris Walton is an accomplished Senior Executive with nearly 20 years of success within the retail and retail technology industries. He is well-versed in merchandising, store operations, inventory management, product design, forecasting, e-commerce, pricing and promotions, and tech product development.
Chris was most recently a Vice President with Target, where he led the retailer’s Store of the Future project and also ran the Target’s home furnishing division for e-commerce. He previously worked for GAP, Inc., as a Distribution Analyst and Manager.
Chris holds a BA in Economics and History from Stanford University, and a MBA from Harvard Business School.
He likes to dress as Darth Vader for Halloween, and his wife also frequently asks him to ask Alexa, "to turn off the music."